DNV is one of the biggest companies of its type worldwide and provides cutting-edge tech-delivered training for its clients using a mix of immersive platforms.

Discovery

We have an extensive background in developing role-based training and true-to-life immersive visuals for companies working in the maritime sector, so we have a lot of expertise to call upon. To understand the DNV teams demands and challenges we:

• Visited the DNV Spadeadam site and experienced the hazard awareness course. See here: DNV Spaceadam
• Scoped out operational scenarios together that recreated actual hazardous conditions
  Simulated the fire and smoke within VR to make it life-like
• Worked closely with clients and the DNV team to understand what happened during actual disasters like Piper Alpha so that we could simulate similar events in VR, adding explosions and impacts to make the training experience as immersive and real as possible to actual events.  

Design

Our team of software designers and content creators are specialists in producing sophisticated, technical environments and role-play scenarios within a tech platform. This enabled us to step in and rapidly offer design support. This included:

• Understanding the client’s aims and objectives fully to create a tailored brief and a working storyboard
• Working quickly to get a prototype in front of clients for comment and collaborative feedback
• Ensuring attention to detail to produce training scenarios close to real-life experiences.

Development

Keeping the course content relevant, fresh, and most importantly, as accurate to working environments and job roles as possible is crucial for maximum impact. To achieve this we:

Followed a structured programme of work with client input at various key stages to ensure training relevance

• Spent considerable time getting the detail right, with regular review periods when our client could comment on visuals and content, which is not only important for accuracy but also to make the process a collaborative one
• Focused on achieving realism of the hazardous events, which is key to delivering impactful training and impactful learning — taking the time to make many minor adjustments to get this right.

Delivery

DNV is a huge company with offices worldwide and an international workforce. The company supplies services to teams working onsite and in remote offshore destinations.

We therefore needed to recognise the range of users (cultural variations and languages, in particular) and the user requirements when providing tech support and VR asset creation.